Orders can be placed by phone 020 8904 0333, email firstname.lastname@example.org or in person.
Once an order has been placed, items that are in stock will automatically be allocated to that order and will be delivered within 2-3 weeks.
Orders placed for items that are out of stock will be kept on record on your ECO Furniture trade account, and the items will then be delivered to you on your next order. “Back Order” Items will be allocated once stock arrives. With certain products items are made to order therefore please keep ECO Furniture informed if back orders are no longer required. Occasionally allocated stock items are not available and ECO Furniture cannot be held responsible for a loss of sale if “In Stock” items are no longer available.
Please note that for urgent deliveries there will be a carriage charge of £40+ VAT. Free Delivery is applicable on orders over £500 within UK Mainland and will take approximately 2 -3 week delivery time.
Charges apply to all deliveries made to Northen / Southern Ireland and The Scottish Highlands.
It is a must that the products are checked and delivery address showing is correct. In Stock Items have to reach a minimum order value of £500 for free delivery. Delivery may be made either by courier, pallet or an ECO Furniture Ltd vehicle. If order is below £500, the Buyer is obliged to pay the delivery charge which is calculated.
ECO Furniture aims to make deliveries as convenient as possible for our customers and give an indication of delivery day and estimated time. We operate a multi drop system; therefore, it is not possible to state an exact delivery time. However, we do try and give a most accurate estimate for the delivery time. ECO Furniture Ltd will not be liable for any loss or damage sustained by the Customer as a result of failure to comply with such delivery times. We provide a one man delivery service therefore drivers may require assistance with unloading. Delivery is specified to the property door.
ECO Furniture cannot take responsibility for any damages to property fixtures or fittings caused by drivers carrying stock into the customer’s premises. If the purchaser is unable to accept the delivery on the first attempt due to agreed method of payment is not ready or any other reason, there will be a minimum refused delivery charge of £50.